Typical Errors to Avoid in Cross-Country Auto Shipping
If done correctly, shipping a car nationwide can be a simple, stress-free experience. Auto transport services provide a practical way to move your vehicle from point A to point B, whether relocating for work, buying a car from a vendor in another state, or shipping a vehicle to a relative. However, it’s easy to make common mistakes that can result in unneeded expenses, delays, and damage without careful planning. By being aware of these mistakes, you can ensure a smooth and effective delivery while saving time and money.
1. Not Researching the Shipping Company Enough
One of the most common mistakes people make when moving a car across the country is not doing enough research on the shipping company. Choosing the first business that appears in a search or offers the lowest estimate can be tempting, especially with the proliferation of online marketplaces and transport brokers. However, not all carriers are the same.
The U.S. Department of Transportation requires all vehicle transport businesses to register with the Federal Motor Carrier Safety Administration (FMCSA). Before signing a contract, confirm the company’s qualifications, insurance coverage, and reviews. Selecting an unregistered or poorly rated carrier can lead to delays, unexpected expenses, or even unaccountable vehicle damage.
2. Choosing the Least Expensive Option Without Understanding What’s Included
Another significant error is selecting the least expensive choice without fully understanding what is included. While saving money is always a priority, the lowest quotation can sometimes be a red flag.
Some companies lure clients with low quotes, only to add hidden costs after pickup. Others may fail to inform you that they cannot guarantee specific delivery windows. Always read the fine print and request a detailed cost breakdown. A trustworthy company will be transparent about rates and services and whether insurance, gas, tolls, and door-to-door delivery are included.
3. Booking at the Last Minute
Booking your transportation at the last minute can lead to complications. Many people don’t realise how busy the auto transportation business can get, particularly during the holidays or summer. If you wait until the last few days to schedule, you may have fewer options, be forced to pay more, or face delays.
To avoid these issues, booking your cross-country transport at least two to four weeks in advance is ideal. Early booking allows you to select a carrier, schedule pickup, and secure a better deal.
4. Failure to Prepare the Car Properly
A mistake often overlooked is failing to prepare the car for transport. Your vehicle should be clean and ready for inspection before it’s picked up. A clean exterior makes it easier for the driver to spot and record any pre-existing damage for insurance purposes.
Additionally:
- Remove personal belongings: Most auto transport firms prohibit storing personal items in the vehicle during transport. Furthermore, insurance typically doesn’t cover items left inside, and excess weight could cause delays.
- Document the car’s condition: Conduct a pre-shipping inspection and take clear, time-stamped photos from every angle. Record any visible damage on a Bill of Lading (BOL), as this documentation will be crucial in case of delivery disputes.
5. Asking Too Few Questions
It’s essential to understand the shipping process fully. Many first-time shippers make the mistake of not asking enough questions. Here are some topics to cover with your career:
- Normal vs. expedited delivery
- Terminal-to-terminal vs. door-to-door service
- Open vs. enclosed shipping
Open transport is the most common and cost-effective choice, but your car will be exposed to the elements. Enclosed transport offers more protection but at a higher price. Also, inquire about tracking options, cancellation policies, and what to do if delays or damage occur. Being well-informed will help things go smoothly.
6. Assuming Communication Ends After Pickup
Many people believe their responsibilities are over once their car is picked up. However, maintaining communication with your broker or carrier is essential throughout shipping.
A reliable company will provide tracking tools or offer updates during transport. If not, don’t hesitate to ask for status updates. Open communication ensures that you can be available to receive the vehicle or arrange for someone else to accept it, helping with delivery planning.
7. Not Preparing for Delivery Access
Your delivery address might not always be accessible to the truck. Car hauliers need enough space to load and unload vehicles, and if your home is on a narrow street, has tight turns, or has low-hanging trees, the truck might not be able to reach it.
Discuss any access limitations with the transport company in advance. Sometimes, the driver may need to meet you at a nearby public area or parking lot to complete the delivery. Failing to prepare for this could lead to confusion or delays.
8. Not Understanding the Insurance Coverage
Although all auto transport companies must have insurance, their coverage may vary. Ensure you understand precisely what the company’s insurance policy covers. For instance, damage to the antenna, mirrors, or undercarriage may not be covered.
Ask about deductibles, and check if your car insurance company provides additional coverage for transportation. Don’t assume that the transport company’s insurance fully protects your vehicle.
9. Neglecting the Delivery Inspection
One of the most critical steps is inspecting your car upon delivery. Before signing the Bill of Lading (BOL), take your time and thoroughly inspect the vehicle for any new damage.
Compare the vehicle’s condition to the pre-shipping photos and BOL records. If you notice any new dents, scratches, or mechanical issues, document them on the BOL and take pictures immediately. If you sign the BOL without documenting damage, it may be impossible to file a successful claim later.
